Audit of your digital communication

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The web offers a wide range of digital communication solutions. The tools, techniques, and trends are constantly evolving, and it is necessary to continually innovate in order to satisfy increasingly demanding users.

Audit of your digital communication

Auditing your digital communication will empower you to :

  • Boost your brand awareness
  • Get to know your audience and their expectations/reactions better
  • Prioritize strategic actions
  • Stand out from the competition
  • Increase your return on investment

We offer two levels of off-the-shelf digital communication audits, which will enable us to work together to assess the relevance of the strategic choices you have made. The aim is to give you all the information you need to base your next digital strategy on concrete data in order to maximize its chances of success.

Comprehensive Digital Strategy Audit Framework :

Each offer can be customized according to the characteristics of the project.
Goal-setting workshop
Goals are the roadmap of any strategy. We’ll help you set and prioritize tangible targets to ensure your efforts are focused where they matter most.
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Individual interviews (based on 5 people)
Conduct strategic interviews to uncover core internal needs and translate them into a cohesive, long-term roadmap.
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User analysis workshop
Ensuring that we have a thorough understanding of our target audiences, their habits, and their expectations will be essential in defining consistent levers and content.
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Audit of your digital communication
Deep-dive into your content output and distribution to evaluate reach, engagement, and overall strategic impact.
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Competitive benchmark (based on 3 competitors)
Analyze market leaders and competitors to extract best practices and identify opportunities for strategic adaptation.
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Lead management/conversion workshop
Optimize the final mile : let’s collaborate to define how your digital communication converts into tangible business results.
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Strategic SWOT mapping and full-scale communication planning
Consolidating our full analysis into a clear, actionable report to serve as the blueprint for your next digital strategy.
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Restitution
Delivering a comprehensive analysis paired with a strategic roadmap to accelerate your digital performance.
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Fast-Track Digital Communication Audit Methodology :

Goal-setting workshop
And together validate the prism through which to analyze your digital communication.
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User analysis workshop
To enable us to validate or invalidate the relevance of the digital communication actions implemented.
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Audit of your digital communication
In-depth study of your digital strategy.
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Drafting a report of recommendations
Creation of a document summarizing the findings of our analysis and all of our recommendations.
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Restitution
Let's get together to present our analysis and figure out what to do to improve your results.
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Our digital communication audit services

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Advanced digital communication audit
Complete
Equip yourself with the means to comprehensively control your digital environment in order to develop a more effective strategy.
Timeline : 2 months
Price : starting at €4,825 excluding tax
Accelerated digital communication audit
Effective
Focus on the essentials and identify recommendations with high added value.
Duration of execution : 1 month
Price : starting at €1,625 excluding tax
Customized communication audit
Adjusted
Your environment has its own unique characteristics, so please contact us so that we can find the solution that best suits your situation.
Timeline : To be defined
Price : To be defined
Individual interviews - 5 people
Involving your employees from the outset means bringing them on board with you in a global business project.
Timeline : 2 weeks
From €500 (excl. VAT)
Competitive benchmark - 3 competitors
Analysis of actors facing similar challenges to identify the solutions implemented.
Timeline : 2 weeks
Price : starting at €750 excluding tax
User analysis workshop
Analyze the characteristics and habits of your audience in order to launch increasingly engaging campaigns.
Duration of execution : 1 week
Price : starting at €750 excluding tax
Lead management/conversion workshop
Study and optimize each user's journey once they have been converted into a lead.
Timeline : 1 week
Price : starting at €750 excluding tax
1st exchange free of charge
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Sharpen your digital communication and improve your results with la boucle

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Why conduct a digital communication audit ?

Digital communication is not just about a nice Instagram feed or a well-written newsletter. It is a complete ecosystem : messages, channels, audiences, campaigns, content. And when these building blocks are not perfectly aligned, effectiveness drops.

A digital communication audit allows you to take a step back, understand what really works, identify weaknesses, and reveal untapped opportunities. It is a strategic diagnosis to strengthen your visibility, impact, and conversions.

Digital communication audit : a structured and comprehensive diagnosis

The levers under scrutiny

A comprehensive audit goes far beyond simply glancing at your posts. It evaluates :

  • consistency of brand messaging and tone
  • the performance of your social media, emails, website, influence, video formats
  • the editorial strategy and its suitability for your target audience
  • campaign effectiveness : open rates, click-through rates, conversions
  • thegenuine engagement of your audiences

Moving from intuitive communication to a data-driven approach

Digital auditing transforms subjective impressions ("it's working well," "it's not catching on") into tangible data. Thanks to KPIs, you can measure what creates value and what mobilizes resources without results.

Messages and perception : analyzing the real impact

Discrepancy between what you say and what your targets perceive

Regular publishing is not enough if messages are not understood or do not generate buy-in. The audit highlights :

  • the clarity of your value proposition
  • the relevance of content to the expectations of your target audience
  • the ability of your communications to prompt action (click, subscription, purchase)

Why qualitative analysis is essential

Content can generate superficial engagement (likes, shares) without strengthening brand preference. An audit allows you to look beyond the numbers to assessthe emotional and strategic impact of your communication.

Key aspects of a digital communication audit

Editorial strategy audit

  • Relevance of the topics covered in relation to business challenges
  • Diversity of formats : articles, videos, podcasts, newsletters
  • Consistency and regularity of the editorial calendar

Channel audit and cross-media consistency

Each channel (website, social media, email, SEO, SEA) must contribute to a coherent whole. The audit analyzes the complementarity of the media and identifies any inconsistencies that weaken your message.

Performance audit : quantitative and qualitative data

  • Quantitative : reach, click-through rate, conversion rate, campaign ROI
  • Qualitative : brand sentiment, editorial perception, authentic engagement

The purpose of the audit is to cross-reference these two dimensions.

Competitive audit and digital benchmarking

Comparing your performance with that of your competitors is essential. The audit evaluates their communications, editorial choices, and KPIs to identify areas for improvement and ways to differentiate yourself.

From analysis to action : better manage your communications

Identify, preserve, improve

The purpose of an audit is not to start all over again, but to prioritize :

  • what should be preserved (your strengths)
  • what needs improvement (your areas for improvement)
  • what needs to be redirected (ineffective actions)

Alignment with your business objectives

Each channel must contribute to your priorities : brand awareness, lead generation, recruitment, customer loyalty. The audit helps you verify that your editorial efforts and campaigns truly support your business ambitions.

Digital communication audit : a strategic alignment tool

Encourage dialogue between teams

Audits are also a governance tool : they align marketing, communications, and management teams around a common vision. They create a shared language for evaluating communications and deciding on priorities.

A clear and actionable roadmap

A good audit provides recommendations prioritized according to impact and feasibility. This gives you a concrete roadmap:

  • quick optimizations (tone adjustment, rewriting of key content)
  • structural actions (redesign of an editorial schedule, selection of new tools)

Methodology and tools for a digital communication audit

Quantitative KPIs analyzed

  • email campaign open and click-through rates
  • organic vs. paid reach on social media
  • engagement rate (likes, shares, comments)
  • contribution of content to conversions

Qualitative analysis and brand perception

  • editorial consistency as perceived by audiences
  • sentiment analysis and social listening
  • user surveys or focus groups to measure understanding of messages

Tools used in a digital audit

  • Analytics : Google Analytics, Matomo, social dashboards
  • Social listening : Talkwalker, Brandwatch, Meltwater
  • CRM and automation : HubSpot, Salesforce, ActiveCampaign
  • User journey tools : Hotjar, Microsoft Clarity

Conclusion : digital communication audit, a strategic performance lever

A digital communication audit is not a formality. It is a strategic step toward clarifying your messages, aligning your teams, and building more consistent, targeted, and engaging communication.

At La Boucle, we methodically analyze your channels and content to transform your communications into real performance drivers.

Questions about digital communication auditing

Why conduct a digital communication audit ?

To assess the relevance of your messages, the consistency of your channels, and the real impact of your content on your target audiences. The audit helps you communicate better and engage more effectively.

Does this only apply to social media ?

No. The audit also covers your website, emails, content, brand tone, and all your digital communications.

What types of data are analyzed ?

Engagement, open rates, content performance, SEO visibility, editorial consistency... The analysis is both qualitative and quantitative.

Does this audit replace a communication strategy ?

No, it feeds it. It's an upstream step that allows you to adjust your strategy or strengthen it on a more solid foundation.

If you have any further questions, we have plenty of answers on our media.

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